Adalyn Home Cleaning LLC Terms of Service and Service Policy
Updated Date: December 8th, 2024
Terms of Service
By accessing this website or using our platform, you agree to be bound by the following Terms of Service and Service Policy, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark laws.
Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Adalyn Home Cleaning LLC’s website for personal, non-commercial transitory viewing only. This license does not transfer ownership, and under this license, you may not:
- Modify or copy the materials.
- Use the materials for any commercial purpose or public display.
- Attempt to decompile or reverse engineer any software contained on the website.
- Remove any copyright or proprietary notations from the materials.
- Transfer the materials to another person or “mirror” them on any server.
This license will automatically terminate if you violate any of these restrictions and may be terminated by Adalyn Home Cleaning LLC at any time.
Disclaimer
The materials on Adalyn Home Cleaning LLC’s website are provided “as is.” Adalyn Home Cleaning LLC makes no warranties, expressed or implied, and disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Adalyn Home Cleaning LLC does not guarantee the accuracy or reliability of the materials provided.
Limitations
Adalyn Home Cleaning LLC is not liable for any damages arising from the use or inability to use the materials on its website, even if the company or its representatives have been notified of such damages.
Revisions and Errata
Adalyn Home Cleaning LLC does not guarantee that the materials on its website are accurate or complete and may make changes to the materials without notice.
Governing Law
Any claim relating to Adalyn Home Cleaning LLC’s website, platform, or services shall be governed by the laws of the State of Nebraska without regard to its conflict of law provisions.
Service Policy
Adalyn Home Cleaning LLC operates as a marketplace platform connecting Requesters (clients) with Providers (independent contractors) who deliver professional cleaning services. By booking or receiving services through Adalyn Home Cleaning LLC, you agree to the following policies:
Platform Relationship
Adalyn Home Cleaning LLC facilitates connections between clients (Requesters) and cleaning professionals (Providers). All Providers operate as independent contractors (ICs) and not employees of Adalyn Home Cleaning LLC.
Poaching and Recruitment
Requesters agree not to directly solicit or hire Providers outside the platform. A referral fee of $1,540 will apply if a Requester hires a current or former Provider within one year of their agreement with Adalyn Home Cleaning LLC.
Appointment Confirmations
Appointments are not guaranteed until manually confirmed by Adalyn Home Cleaning LLC. Availability changes may lead to cancellations.
Guarantees and Refunds
Adalyn Home Cleaning LLC offers a 100% Happiness Guarantee. If dissatisfied, Requesters may request a re-clean of missed areas. Claims must be submitted within 72 hours of the service. Adalyn Home Cleaning LLC’s liability under this guarantee is limited and secondary to any personal insurance held by the Requester.
Charges and Pricing
Charges, including applicable fees and taxes, are detailed at booking. Adalyn Home Cleaning LLC reserves the right to adjust charges based on the actual conditions of the property or requested changes during the service.
Cancellation Fees
A cancellation fee of 10% of the total booking may apply if a service is canceled within 24 hours of the appointment or if the Provider cannot perform the service due to the Requester’s fault (e.g., no access to the property).
Communication Policy
Providers may use phones for essential communications during the service. If this is a concern, notify Adalyn Home Cleaning LLC, and accommodations will be made where possible.
Claim Submission
Claims must be submitted within 72 hours of the service by phone at 402-885-4266 or email at contact@adalynscleaning.com, along with all necessary documentation such as photos or police reports.
Modifications
Adalyn Home Cleaning LLC reserves the right to update these terms and policies at any time without prior notice. Continued use of the platform constitutes acceptance of the revised terms.
Contact
For any questions or concerns, contact us at contact@adalynscleaning.com or 402-885-4266.